Alternate Dispute Resolution and Mediation

2 days – $ 600 per participant

Objective:

Participants will become familiar with the alternative methods for resolving disputes outside of Administrative Tribunals such as the Canadian International Trade Tribunal (CITT) and the Court System.

Following this workshop participants will:

  • Be aware of the origins of dispute;
  • Be aware of the various methods for resolving disputes before resorting to Tribunals or the Courts;
  • Understand the basic principles of Alternative Dispute Resolution and when and how to use the various options available;
  • Understand the concepts of interest-based resolutions and rights-based resolutions;
  • Be aware of their responsibilities within the Government for resolving disputes in the most cost effective and timely manner, while preserving or enhancing client and supplier relations; and
  • Be able to apply the basic principles of Alternative Dispute Resolution to negotiations, mediation and arbitration in search of mutually acceptable and beneficial solutions.

Duration: 2 days

Target Population: This workshop is designed for Executives, Managers, supervisors, Contracting Officers and all other employees who deal with suppliers. It is expected that external suppliers would also benefit from this course.

Pre-requisites: There are no pre-requisites. This workshop is, itself, one of the pre-requisites to certification in procurement and contracting, which leads to qualification for delegation of contracting authority within the Government.

Minimum/Maximum participants: 6/ 16

Hours: 8:30 to 4:30 p.m. – 1 hour for lunch

Outline: 

The intent of this two-day workshop is to develop the understanding of the concepts and principles of Alternative Dispute Resolution (ADR), as it applies to procurement and contracting activities within the government and its suppliers. During the session, participants will review the fundamental nature of conflict, traditional responses to disputes and the alternative processes and tools available to disputants through ADR. The session will outline the main elements of the ADR process and the steps that can be taken, in order to resolve disputes in house. Each option will be discussed to determine when it is most suitable, resources available within the government to assist in dispute resolution and what to expect should a participant attempt to resolve a dispute through the ADR process. Awareness of the benefits of early identification of disputes for all parties.